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EquipCare - Give your machines a voice.

In the past, communication between machines and their owners was limited by the need for a service technician to intervene and evaluate the machine’s status. Now, just imagine if your machine would automatically provide you with information you need – where is my skid steer? How many hours does the wheel loader have on it? And, isn’t the excavator due for maintenance soon?

With Wacker Neuson's telematics solution, EquipCare, communication is now easier than ever. With EquipCare, the machine independently reports on maintenance needs, low fluid levels, component malfunctions, unexpected relocation, etc. EquipCare puts the status and location of your equipment within easy reach on your PC, and enables you to send machine information to your smartphone or tablet immediately.

Reduce the stress level on the construction site:

  • Knowing what's going on: If a machine fails, the technician tracks the error codes even before they leave the shop.
  • Coordination: Schedule a service appointment via chat.
  • Limit machine downtime with to remote diagnostics: order specialists and spare parts as needed right away.

A new level of fleet management:

  • Optimal capacity utilization of the machine fleet by complete location determination and recording of operating time.
  • Increased runtime and service life thanks to proactive communication with your equipment, notifications when a maintenance interval has been reached and warning functions when the equipment leaves the defined geozone.
  • With the help of machine management, the life cycle of each machine can be easily evaluated.

The App


ACT INSTEAD OF REACT: NOTIFICATIONS.
All signs and signals that may indicate possible failures are listed and sorted here in meaning and urgency so that you or your service technician can react quickly.


SOMETHING HAPPENED: EVENTS
All events are displayed here in detail - from the error message to the maintenance performed. This keeps your service technician in the loop every step of the way.


THE DIRECT LINE: MESSAGES
Connects your team to the machine. Via push messages you will receive all the information in the Message Center of your smartphone for all machines that you follow. Uploading pictures is also possible. In the event of a failure, you can save valuable time in coordinating the measures!


YOUR THIRD EYE: FOLLOW
Do you want to keep a focus on a machine or an entire machine group? The "Follow" function supports you. For example, if you define a certain radius of movement (geofence), you will immediately receive a push message on your smartphone as soon as the machine leaves this area. Construction site tracking has never been so easy!

The Manager


The „FLEET OVERVIEW“ provides you a generall overview of your entire equipment fleet. You can communicate with a defined group via chat about a specific maschine. The history of the conversation will be stored in the system. In this part of the system you can also set up the connection to the app. Images of the construction site can be included in the chat.


"EQUIPMENT DETAILS" gives you a status overview on individual pieces of equipment. Statistics of daily operation times as well as error codes, alarms and due maintenance cycles are also shown here in detail.

You want to integrate EquipCare into your systems?

We also thought about that: If you wish, you can order our API interface and synchronize your ERP system quickly and easily.

 

„For the first time I do have a real overview of all the compact equipment of my company.“
Robert Schmidt, Site manager

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